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When Should You Have Someone Else Manage Your Website?

As an attorney, your days are consumed with litigations, phone calls and paperwork. Finding the time to maintain your website may be nearly impossible.

In addition to the time it takes to maintain your website on your own, there is also a learning curve as how to keep up the site. You will need to research the various content you want to include on your site and how to apply it.

If you are not familiar with website development and maintenance, expect many cases of trial and error to absorb many hours of time. If you are not trained, it can be very frustrating to dedicate time to your computer after a long day in the office or courtroom.

For a website to draw traffic and present a professional image, it must be continuously updated with fresh content and interesting features. The goal is to draw potential clients back to your site so that they become familiar with your practice and ultimately hire your services.

Eliminate the stress of taking on another task and consider hiring a quality website maintenance provider to your agenda.

Consider the following maintenance tasks and the time it would take you to learn and implement how to include each one on your attorney business site:

Increase Your Google Ranking

If you want potential clients to find your website, you need to rank high in the Google search engine.

There are many techniques and tricks to raising your ranking, but do you have the time and expertise to actually make it work? This is where hiring an experienced website maintenance company comes in handy.

Experts in SEO (Site Engine Optimization) can get your firm listed higher; increasing the flow of traffic and high end clients.

Entrepreneur Magazine reports that the scope of SEO is changing, and now incorporate branding, social media integration and marketing of content, which take time to learn and put into action.

Get a Free SEO report from LuckyFish Media

Adding New Images or Graphics

Web developers have resources to find the perfect graphics and images for your website.

If you were to take on this task yourself, you would be spending a lot of time searching for the stock images you need and possibly incurring the extra cost of using them on your site.

Adding New Pages

If you add or remove an attorney from your firm, you will want to adjust that information on your website as soon as possible. You may also decide to include a FAQ page or other content you develop.

Easily add pages as needed to your website by sending the information to your maintenance expert. You will have your content up in no time, without any added frustration or time expense.

Technical Support

Glitches in the system happen to everyone at one point or another. Do you have the knowledge and patience to fix website errors quickly and efficiently?

If your schedule is tight, the last thing you need to worry about is spending hours trying to figure out why your page is showing errors and not functioning properly. Not only will you lose visitors, but it will cause a lot of personal stress as well.

Relinquish the burden of technical issues and hand it over to a professional who can fix the problem in a timely manner. Your nerves will thank you.

Conclusion

As you can see, the benefits of having access to a web developer for all of your website needs is a must. Relieve yourself from the stress and pressure to fix problems and make necessary updates.

Dedicate your time to your practicing law and leave the technical issues up to someone else.

For more information on incorporating a web designer to manage your website, read: 8 Tips That Will Make Working With A Web Designer A Breeze and Website Disaster Recovery Plan: Do You Have One?

3 Website Mistakes to Avoid

We’ve all come across ancient websites and nearly laughed aloud at the old style of graphics, simplicity of design, and often boring content. With ever-changing expectations for website design, how do you know if you site is making mistakes like these?

Take a look at these key website mistakes to avoid to be sure your website is ready for modern audiences.

1. Out-of-Date Content

Providing website visitors with out-of-date content is one of the worst pitfalls for marketing your company image and value.

For example, if a user clicks your “News” tab and finds that the latest piece of news is from 2013, he or she is going to believe your entire website may not have been updated for years. This calls into question everything about your business  — standards, product usefulness, dedication to the industry, and plain and simple professionalism.

Many websites avoid dating content at all. Others regularly date items such as blog posts, news releases, and more. The important key is to regularly review and edit your site. If you choose to share news articles featuring your company or product, do so regularly. If you don’t have anything fresh to share, maybe it’s best to remove that portion of the site.

2. Lacking Calls to Action

Do you know what feature distinguished Facebook from other social media sites in the early race to domination? It was the “Like” button. Before Facebook introduced the “Like” button in 2009, users had to textually comment to show interaction with a post. The “Like” button is a simple call to action, but gets highly responsive results. One study of the “Like” button suggests that the history of “Liking” goes much deeper than the history of Facebook. This goes to show that a well researched call to action is worth investigating.

Informing website visitors what to do next or providing an interactive way to communicate preferences greatly lowers bounce rates and improves conversions. These next-step suggestions are called “Calls to Action”. Calls to action may be an anchored text link, an image button link with text, or a sentence including a quick link. Examples of each style:

Take a look at each page of your website, are you lacking calls to action? If so, this is one crucial component of your website you’ve got to improve immediately!

Which call to action style should you choose? Actually, the best way to answer this question is through testing. Set-up an A/B split test to present two different calls to actions to your site visitors in equal shares. Monitor which call to action style gets retains more visitors and/or leads to conversions. This will provide the best insight to which strategy, wording, colors, etc. are best for your particular business needs.

3. Inappropriate Font Size and Type

Font size and type play an important role in the emotions a website evokes on its readers. And now is the time to consider making font changes since recent browser support changes have made more font options a reality.

In a study about fonts by Microsoft and MIT researchers, many important findings about font size and type were discovered. More aesthetically pleasing fonts result in a happier mood and greater reading engagement. Secondarily, the happier mood encourages better cognitive abilities post-reading. Essentially, what this means is that it’s important to consider the font on your website if you want to influence your visitors in a particular way.

Different fonts may also evoke certain cultural emotions. For example, Helvetica font is what is used by the US government on tax forms. This association may produce unwanted side effects in mood. On the other hand, scripted fonts produce more romantic feelings, but are not easy to read for large bodies of text. In general, San-serif fonts like Arial and Calibri appear more informal than Serif fonts such as Times New Roman. A knowledgeable website designer should be able to help you consider which font is best for your purposes and audience.

Font size is just as vital as the type. Too small a font may be difficult for many readers and come across as intentionally misleading (as in the case of the “fine print” on giveaways.) For years it has been noted that font size 12pt and above is ideal, however many contemporary websites are moving towards fonts 20pt and larger. One recent study on font size suggests that these large fonts produce positive emotional responses. Again, these positive emotional responses are crucial to the actions of your website visitors.

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Should You be Managing Your Business Website?

Having the right person handling your website can take care of potential issues. 

Depending on your skill level and availability of time, you may or may not be the right person to manage your business’ website. If you don’t do it, who should you select?

Here are a few important considerations when choosing the right small business website manager.

Internal Employee

It is likely that at least one employee in your business may have some untapped skills that could be useful for your website. These skills may include content writing, web or graphic design, marketing, and/or coding. If you suspect such a person may exist on your team, discuss your ideas with thim to gauge their interest. You may give small tasks for him/her to complete at first, working on a trial basis until you feel confident of the right fit.

On a personal note, I actually did this for a previous company I worked for when they found out I had WordPress experience. That being said, I don’t recommend going to your employee and saying “I heard you have this skill, congratulations you are now our website designer”. If you believe an employee could help you in a certain area make sure they are compensated for the extra work. Don’t just add more work to their plate. It doesn’t make for a happy employee.

You’ll also have to consider the limitations of your current personnel. You may find you have an excellent graphic designer who is horrible at blog writing. Or you may find a marketing genius who knows nothing about coding. It is likely you’ll need to supplement any internal support with a hired specialist to fulfill all the needs of your website.

Freelance Contractor

A freelance contractor is anyone working as a self-employed individual, taking on small or temporary jobs. There are many websites that help connect freelancers with those who need to hire for a particular project. Over the years I’ve learned that not all freelancers are created equal. Freelancers are generally very good at one area of web development, but may not be the answer if you are looking for someone with knowledge of website design and SEO/Marketing.

Freelancers are great for short-term projects. In the case of managing your website, you may hire a freelancer to assist in getting it set-up at the beginning. However, it is unlikely that a freelancer will be the best fit for a long-term management relationship. Freelancers can sometimes be fickle — leaving certain jobs if a better opportunity arises elsewhere, etc.

B2B (Business to Business) Website Manager

Hiring a professional to manage your website may be the best solution. This ensures that the correct level of expertise, care, and time are given to your website as needed. A professional website manager often has access to certain resources that an internal employee or freelancer may not be able to offer. Also, a professional website manager should be able to offer a variety of services to meet 100% of the goals for your website — email and social media marketing, blog content writing, design and coding, and general website maintenance.

No matter who you select as website manager, you’ll want to always have access to your analytics data. This allows you, as the business owner, to make key decisions regarding the direction or your website.

Are you considering hiring a professional website manager for your business site? Take a look at the LuckyFish Media services to see if we’re the right fit for you.